Data Collection Policy

1. Types of Data We Collect

We collect information to provide better services to all our users. The data we collect includes:

• Personal Identification Information: Name, email address, phone number, and ID proofs (when required for tenant verification).
• Property Details (For Owners): Location, property images, amenities, pricing, and ownership proofs.
• Usage Data: Information about how you interact with our platform, pages visited, search queries, and time spent on the app.
• Device Information: IP address, browser type, operating system, and device identifiers.

2. Methods of Data Collection

Your data is collected through the following methods:

• Directly from you: When you register an account, fill out a profile, list a property, or contact our support team.
• Automatically: As you navigate through the site, data may be collected automatically using cookies, log files, and similar tracking technologies.
• From third parties: We may receive data from business partners, social media integrations, or verification agencies.

3. Purpose of Collection

The primary purposes for collecting this data include:

• Facilitating the connection between PG owners and tenants.
• Verifying identities to ensure trust and safety across the platform.
• Improving our services, personalizing content, and optimizing user experience.
• Providing customer support and responding to inquiries.
• Processing payments securely and maintaining transaction records.

4. Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this Data Collection Policy, or to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. Once the data is no longer necessary, it is securely deleted or anonymized.

5. Your Control Over Data

You have the right to:

• Request access to the personal data we hold about you.
• Request correction of incomplete or inaccurate data.
• Request erasure of your personal data when there is no good reason for us continuing to process it.
• Opt-out of marketing communications at any time.

6. Contact Us

If you have any questions or concerns regarding our data collection practices, please feel free to reach out to our privacy team: