Welcome to PGSathi. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

1. Introduction

2. The Data We Collect About You

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data: First name, last name, username or similar identifier.
Contact Data: Billing address, delivery address, email address and telephone numbers.
Financial Data: Bank account and payment card details (processed securely via our payment partners).
Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.
Profile Data: Your username and password, your interests, preferences, feedback and survey responses.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Where we need to perform the contract we are about to enter into or have entered into with you (e.g., connecting tenants with owners).
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal or regulatory obligation.
To manage our relationship with you which will include notifying you about changes to our terms or privacy policy.
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.

4. Disclosures of Your Personal Data

We may have to share your personal data with the parties set out below for the purposes outlined in this policy:

Internal Third Parties: Other companies in the PGSathi Group acting as joint controllers or processors.
External Third Parties: Service providers acting as processors based in India who provide IT and system administration services.
Professional Advisers: Acting as processors or joint controllers including lawyers, bankers, auditors, and insurers.
Regulators and other authorities: Acting as processors or joint controllers who require reporting of processing activities in certain circumstances.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

6. Contact Us & Grievance Officer

If you have any questions about this privacy policy or our privacy practices, please contact us in the following ways:

General Support

Email: pgsathi.support@gmail.com

Phone: +91 9696110243

Grievance Officer

Name: Grievance Officer, PGSathi